Subscribe for news and updates

As well as offering Design Thinking training, we also deliver bespoke design consultancy for companies around the world, through our parent company, DK&A. DK&A is a strategic design consultancy for change-makers in business. At DK&A we work with a wide variety of clients, harnessing the power of design to drive meaningful change. We set design strategy, shape user-centred services, kickstart projects and coach teams to stimulate innovation and solve problems.

 

Design Sprint Track

Our tried and tested programme for bringing new products and services to market quickly.
Design Vision & Strategy

Setting out the transformation role of design for a business - and defining how to achieve it.
Service & Experience Design

Shaping meaningful propositions and services around user needs.
Leadership & Coaching

Coaching teams in Design Thinking so they have the skills to make change.
Design & Innovation Management

Kickstarting design projects with resources and tools to accelerate innovation.
Companies we have worked with
Companies graduated Companies graduated

If you want to find out more about DK&A, then please visit our website and get in touch to discuss our service offerings. There you will find case studies of our previous design consultancy work, describing projects carried out for some of our clients including Cartier, Richemont, SAP, HS2, Ministry of Justice, VISA & more. You can also see a snapshot for a few of these case studies featured below and fill out a register interest form.

DK&A Case Studies
Plastics Cloud

Such a rewarding and thought-provoking session. Great collective ideas - so many potential and implementable solutions.

Design & Innovation Management

Empowering SAP to lead the revolution against plastic


The Challenge

SAP wanted to showcase their new innovative systems and also tackle a key global challenge of our time: single-use plastic pollution.

The Approach

We conducted original ethnographic research, followed by a three-day Design Sprint involving innovation leaders from 15 multinational companies.

The Impact

SAP presented the best ideas at its global conference and is working with the UK Plastics Pact to develop and bring the new concepts to market. The Plastics Cloud was presented at the 2018 London Design Festival.

SAP

DK&A created a bespoke onboarding program for us that was truly motivating. It was a memorable, interactive experience

Leadership & Coaching

Co-creating a new Cartier store identity with boutique employees


The Challenge

Cartier New Bond Street was undertaking an ambitious retail transformation strategy and asked DK&A to help them co-create a change-management process, onboarding their staff to the new store.

The Approach

We ran 4 Design Thinking workshops with Cartier employees to co-create and co-curate their own guide to what Cartier NBS would be – making them part of the process.

The Impact

The end result was a physical induction tool, made up of a booklet and card deck and Cartier tea, embodying the new brand experience. It was created by the boutique team, based around the boutique’s history, onboarding them into the new store in the process.

HS2 DK&A

This project was the best thing I did last year. I want to do another one. Problem solving with tangible outputs.

Design Sprint Track

Re-imagining the gateline experience with HS2


The Challenge

For two years HS2 Ltd had struggled with the problem of gatelines in train stations and what role they would play in the future of rail travel. They challenged us to accelerate the process and find tangible, innovative solutions to what gatelines would be in 2026.

The Approach

We ran in-depth ethnographic research before hosting a ran a 3-day Design Sprint with 29 stakeholders.

The Impact

We brought everything together to create a fully formed concept pitch for the future of HS2 rail stations, all within six months, which now is forming the basis for HS2 future gatelines.