DESIGN SPRINT TRACK
Project: Gatelines Re-imagined, 2018
As well as offering Design Thinking training, we also deliver bespoke design consultancy for companies around the world, through our parent company, DK&A. DK&A is a strategic design consultancy for change-makers in business. At DK&A we work with a wide variety of clients, harnessing the power of design to drive meaningful change. We set design strategy, shape user-centred services, kickstart projects and coach teams to stimulate innovation and solve problems.
If you want to find out more about DK&A, then please visit our website and get in touch to discuss our service offerings. There you will find case studies of our previous design consultancy work, describing projects carried out for some of our clients including Cartier, Richemont, SAP, HS2, Ministry of Justice, VISA & more. You can also see a snapshot for a few of these case studies featured below.
Design & Innovation Management
SAP wanted to showcase their new innovative systems and also tackle a key global challenge of our time: single-use plastic pollution.
We conducted original ethnographic research, followed by a three-day Design Sprint involving innovation leaders from 15 multinational companies.
SAP presented the best ideas at its global conference and is working with the UK Plastics Pact to develop and bring the new concepts to market. The Plastics Cloud was presented at the 2018 London Design Festival.
Leadership & Coaching
Cartier New Bond Street was undertaking an ambitious retail transformation strategy and asked DK&A to help them co-create a change-management process, onboarding their staff to the new store.
We ran 4 Design Thinking workshops with Cartier employees to co-create and co-curate their own guide to what Cartier NBS would be – making them part of the process.
The end result was a physical induction tool, made up of a booklet and card deck and Cartier tea, embodying the new brand experience. It was created by the boutique team, based around the boutique’s history, onboarding them into the new store in the process.
Design Sprint Track
For two years HS2 Ltd had struggled with the problem of gatelines in train stations and what role they would play in the future of rail travel. They challenged us to accelerate the process and find tangible, innovative solutions to what gatelines would be in 2026.
We ran in-depth ethnographic research before hosting a ran a 3-day Design Sprint with 29 stakeholders.
We brought everything together to create a fully formed concept pitch for the future of HS2 rail stations, all within six months, which now is forming the basis for HS2 future gatelines.
It’s really inspiring. I have never seen anything like this before in the workplace.
The results went beyond my initial expectations, and the learnings were immediate and can be applied very quickly. Incredibly engaging, thought provoking and insightful.
DK&A run an awesome Design Thinking course. It's not anything that I’ve experienced before and makes you think in ways you wouldn’t in an office environment. It is also fun and interactive.
The Sprint process is a really quick way of getting to an outcome. You feel you are part of it, others feel they are part of it. It’s creation together. There’s something tangible at the end. That’s the beauty of it.